Q-Q KID Secret Gathering（plush & PVC）

1.Adult supervision is recommended for small or delicate jewelry items.

2.Due to manual measurement, there may be a slight difference of 1–3 mm in size. This is normal and acceptable.

3.The actual color of the jewelry may vary slightly due to lighting, monitor display, or photography effects. Please refer to the actual item received.

4.This product contains small parts and may present a choking hazard. Keep out of reach of children. Please handle with care to avoid damage.

1. Refunds or returns are not supported after the order is unboxed unless there is a quality problem. Returns or exchanges are not provided for personal reasons such as a change of mind, style dissatisfaction, or incorrect size chosen by the buyer.

2.We carefully pack all jewelry items to ensure safe delivery. However, slight scratches or damage to the outer packaging during international shipping may occasionally occur. Such issues are beyond our control, and we only take responsibility for defects or damage to the jewelry itself.

3.Please note that handmade or processed jewelry may have minor natural variations, which are normal characteristics of the product and not considered quality defects. We appreciate your kind understanding.

4.Jewelry and accessories may shift slightly during shipping. You may gently adjust them to restore their original shape upon receipt.

If you receive incorrect, damaged, or missing items, please contact us within 10 days of delivery. Requests made after 10 days will not be accepted. Please reach out to us first via email at Joyquess.land@gmail.com