Terms of service

TERMS OF SERVICE


OVERVIEW

Welcome to Joyqueen Land! The terms “we”, “us” and “our” refer to Joyqueen Land. Joyqueen Land operates this store and website, including all related information, content, features, tools, products and services to provide you with a curated fine jewelry shopping experience (the “Services”). Joyqueen Land is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any jewelry products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR JEWELRY PRODUCTS

We have made every effort to provide an accurate representation of our fine jewelry, including materials, designs, finishes, and sizes. However, please note that colors, textures, plating tones, and product appearance may differ slightly from how they appear on your screen due to your device type, screen settings, and lighting conditions.
We do not warrant that the appearance or finish of any jewelry will meet your exact expectations or be identical to images on our website.
All jewelry descriptions, materials, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any design, limit quantities, or restrict sales to any person, region, or jurisdiction.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase jewelry items. Joyqueen Land reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process your payment.
Please review your order carefully before submitting, as we may be unable to cancel or modify orders once confirmed.
If we are unable to accept, adjust, or fulfill your order, we will notify you using the email, address, or phone number provided.
Your purchases are subject to return or exchange solely in accordance with our Return and Refund Policy .
You represent and warrant that your purchases are for personal or gift use only, and not for commercial resale, export, or unauthorized distribution.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time you place your order, as confirmed in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, duties, or import fees.
Prices online may differ from other channels or third-party platforms. Promotional terms may override these Terms where applicable.
You agree to provide accurate and current payment and account information and to update details such as your email, billing address, and credit card information as needed.
You warrant that you are authorized to use the payment method provided, and that all charges will be honored by your payment provider.


SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control.
Once jewelry is transferred to the shipping carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on our website — including jewelry designs, images, product photos, graphics, logos, trademarks, text, and layout — is the property of Joyqueen Land, its affiliates, or licensors, and is protected by copyright, trademark, and intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only.
You may not copy, reproduce, distribute, modify, create derivative works, publicly display, or use any content or jewelry design images without our prior written consent.
All rights not expressly granted are reserved by Joyqueen Land.


SECTION 7 – OPTIONAL TOOLS

You may be provided access to optional third-party tools. We provide these on an “as is” and “as available” basis, without warranties or endorsements.
Your use of third-party tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites. Any access or purchases you make on third-party sites are at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Joyqueen Land is powered by Shopify, but all sales are made directly with Joyqueen Land.
Shopify is not responsible for products, services, fulfillment, or customer claims. You expressly release Shopify from all claims related to your jewelry purchases.


SECTION 10 – PRIVACY POLICY

All personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using our Services, you acknowledge that you have read and agreed to these policies.


SECTION 11 – FEEDBACK

If you submit reviews, feedback, suggestions, or content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and publish such Feedback for any purpose, including marketing and product improvement.
You warrant that you own all rights to your Feedback and that it does not violate laws or third-party rights.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct typographical errors, pricing mistakes, or inaccurate product information at any time, including after an order is submitted. We may update information or cancel orders affected by errors without prior notice.


SECTION 13 – PROHIBITED USES

You may use our Services for lawful purposes only.
You may not:
  • Violate laws or infringe intellectual property rights
  • Harass, harm, or impersonate others
  • Transmit spam, viruses, or malicious code
  • Copy, scrape, or exploit our website or jewelry designs
  • Interfere with website security or functionality
We reserve the right to suspend or terminate accounts for violations.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time.
Sections relating to intellectual property, indemnification, liability, and privacy shall survive termination.


SECTIONS 15–22

These sections (Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law) remain legally complete and unchanged to maintain compliance and enforceability.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.


SECTION 24 – CONTACT INFORMATION

Questions about these Terms may be sent to:joyqueen.land@gmail.com